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Terms of Service

Terms of service

This document (and the documents referenced therein) lays down the conditions governing the use of this Website ( and the purchase of products in the same (hereinafter referred to as "Terms").
We recommend that you carefully read the conditions of our Cookie Policy and our Privacy Policy (hereinafter referred to as the "Data Protection Policy") before using this Website. By using this Website or to place an order at the same, the user agrees to the provisions of these Conditions and our Data Protection Policy, so you should not use this site if you do not accept, in its entirety, Conditions and Policies Data Protection.
These conditions may be subject to changes. The periodic reading of these conditions is a responsibility of the user, since the conditions in force at the time of finalization of the relevant Agreement (as defined later) or use of this Website will always be applicable at all times.
The User may contact us via the contact form to ask any questions about the Terms or the Data Protection Policies.
The Agreement (as defined below) can be performed by the User option, in any of the languages in which they are available Conditions on this website.

The sale of goods through this website is done under the name FOUR LOVE by  INFINITY TIMES INFINITY, LDA a portuguese company with registered address at RUA DOS LOENDROS, 79, 2750-821 Birre, Cascais with the number: 513244212 Contributor .

The information or personal data provided by the User will be processed in accordance with the Data Protection Policies. By using this Website, the User accepts the processing of such information and data, confirming that the information and data provided are true and correspond to reality.

By using this Website and to place orders through the same, the User undertakes to:
a)    Use this Website only to make legally valid inquiries and orders.
b)    Not making any false or fraudulent orders. If it is possible to consider a reasonable manner that has been made an order of this kind, we will be allowed to cancel the order in question and to inform the competent authorities.
c)    Provide us your email address, postal address and / or other contact details of true and accurate way. You agree to use this information to contact you in if necessary (see our Privacy Policy).
You may not make your order if you do not provide all the required information.
When making an order on this website, You agree to have more than 18 years of age and have the legal right to contract.

Articles available on this website are available for delivery in countries defined under “Shipping” in the field “Order Completion”.

The information contained in these Terms and the data contained in this website does not constitute an offer to sell, but an invitation to negotiate. Do not conclude any contract between us and the User in relation to any product until your order has been expressly accepted by us. If your offer is not accepted and in respect of the product has already been debited from your account, the said amount will be fully reimbursed.
To place an order, the user should follow the online purchasing procedure and click "Confirm Order". Then receive an email with your order confirmation receipt (the "Order Confirmation"). The User should be aware that this does not mean that your order has been accepted, since it is an offer that the user in doing to the acquisition of one or more products. All orders are subject to our approval, the user informed via an email confirmation of dispatch of your order (the "Order Confirmation").The contract between us and the purchase of a product User (the "Agreement") will be formalized only when sending the Delivery Confirmation.
The contract only covers the products mentioned in Delivery Confirmation. We are not obligated to provide any other product that has not been ordered, to confirm the sending of the same by means of a Delivery Confirmation.

All product orders are subject to availability. In the event of difficulty of supplying goods, or stocks are exhausted of a product, we reserve the right to provide You with information about quality of substitute products and equal or greater value, the user can order. If You choose not to order the substitute products, will refund any amount paid by the User in relation to the goods missing.

We reserve the right to withdraw any products from this website at any time, and to eliminate or modify any material or content thereof. Although we make every effort to process all orders, there may be exceptional circumstances that lead us to refuse to process an order after sending the Order Confirmation, reserving the right to proceed in this way at any time.
We will not be liable to the User or any third party for removing any product from this Website for the elimination or modification of any material or content of the Website, or by not processing an order after sending the Order Confirmation.

Notwithstanding indicated in clause 7 above regarding the availability of the product, and except for extraordinary circumstances, we will make every effort to make the shipping constituted by the product (s) (s) listed in each Delivery Confirmation prior indicated in the Order Confirmation in question or, if not specify any delivery date within estimated indicated to select the delivery method and, in any event, no later than 30 days from the date of the Order Confirmation .
Notwithstanding indicated above, delays may occur for reasons such as customization, the occurrence of unforeseen circumstances or delivery zone.
If for any reason it is not possible for us to meet the delivery date, the User will be informed of this, and will be able to proceed with the purchase, to establish a new delivery date or cancel the order with full refund amount paid. The user should be aware that we have not made home deliveries on Holidays, Saturdays or Sundays.
To this end these Conditions shall be deemed that the "delivery" has occurred or that the order was "delivered" at the time that You or any third party designated by them to take physical possession of the goods, which shall be evidenced by the signature the order of receipt of registration within the agreed delivery address.

If it is not possible for us to deliver your order to You, we will try to find a safe place to leave. If we are able to locate a safe place, the order will be returned to our warehouse.Also leave a note to explain to the user where it is located to order, and how to proceed to request a new delivery. If you are unable to be at the delivery location at the agreed time, please contact us to arrange another day.
If within 30 days of the date on which the order is available for delivery to the User, has not been possible to deliver your order for reasons beyond our control, we assume that the user want to cancel the Contract, and proceed to its repeal. Following the revocation of the contract, they will be returned to you all payments received from the User, including delivery fee (excluding any additional costs resulting from your choice of any other delivery method the usual delivery method available ) without undue delay and in any event within 14 days after the date of termination of the Contract.
The resulting transport of termination of the Contract may have an additional cost, that we reserve the right to charge the User.

The product risks are the responsibility of the User from the time of delivery.
The User will assume ownership of the goods when we receive full payment of all sums due in respect of products, including delivery charges at the time of delivery (as defined in clause 9 above), or after the same.

The price of the products will be provided in our website, except in the case of an obvious mistake. Although we make every effort to ensure that the prices quoted on our website are accurate, errors may occur. If we discover an error in the price of any of the products ordered, the user will be informed as soon as possible about the error, and have the option of reconfirming your order at the correct price or cancel it. If we are unable to contact the user, we will consider the order as canceled, and will proceed to a full refund of all monies paid by the User.
We are not obligated to provide any product to the lower incorrect price (even if it has already been sent to the User Delivery Confirmation) if the error in the price is obvious and unmistakable and could have reasonably been recognized by You as an incorrect price.
The prices on the website include VAT but exclude delivery charges, which are added to the total price as indicated in “Confirm Order”.
Prices may change at any time. However, and as set forth above, the changes will not affect orders for which an Order Confirmation has been sent.
Once selected by the user all the items you want to buy, they will be added to your shopping cart, and the next step will be to process the order and make payment. To this end, the user must follow the steps of the buying process, filling or checking the information requested in each step. During the buying process, before payment and the user can modify the order data. 
As a payment method, You can use Visa, Mastercard and American Express through Paypal service and through PayPal and if you prefer you can make a wire transfer.
The User's credit card details will be encrypted to minimize the risk of unauthorized access. Upon receipt of the order, proceed to a pre-authorization on your card, to prove that it has sufficient funds to complete the operation. The charge will be made on the Reference card when ordering out of the warehouse.
For payments made with PayPal, the debt will be made when we confirm the order.
By clicking “ Confirm Order" the user confirms that the credit card is your property.
Credit cards are subject to verification checks and authorization by the card issuer; if the entity does not authorize the payment, we will not be responsible for any delay or failure to deliver, and we can not formalize any Contract with the User.

According to the prevailing rules and regulations in force, all purchases made through the website are subject to Value Added Tax (VAT). 
Under the rules and applicable law in each jurisdiction, the rule of "self-assessment" (Article No. 194 of Directive 2006/112 paragraph) shall apply to goods supplied in certain Member States of the European Union, if the client is, or is required to be a taxable person for VAT purposes. In this case, no VAT will be charged by us, subject to confirmation by the recipient that the VAT on the products supplied would be paid by the customer under the reverse charge procedure.

14.1 Legal Right of withdrawal
Right of withdrawal
When concluding an agreement as a consumer, the User has the right to terminate the Agreement within 14 days, without having to provide any reason for its decision.
The rescission period expires 14 days after the date on which the User, or any third party - in addition to the carrier - called this take physical possession of the goods, or in the case of multiple goods in one order delivered separately, after 14 days the date on which the User, or any third party - in addition to the carrier - called this take physical possession of the last order of the goods.
To exercise the right of withdrawal, the User may notify INFINITY TIMES INFINITY, LDA, at the address RUA DOS LOENDROS, 79, 2750-821, BIRRE, CASCAIS, or sending an email to . 
To meet the withdrawal period, simply send us your communication informing us of the exercise of his right of withdrawal before the end of the term of the termination period.
Consequences of termination
To terminate this Agreement, the User shall be entitled to a refund of all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from the choice of a different type of delivery of the type of less expensive standard delivery available for us) without undue delay and in any case within 14 days from the day we were informed of their termination decision of this Agreement.The reimbursement will be effected by the same means of payment used in the original transaction. In any event, you will not incur any fees as a result of said refund.Notwithstanding the aforementioned, we may withhold the reimbursement until the return of the goods, or until it is presented in the proof of delivery of the goods being returned, according to whichever is first made available.
The goods must be returned by mail to INFINITY TIMES INFINITY, LDA, at the address RUA DOS LOENDROS, 79, 2750-821, BIRRE, CASCAIS, without undue delay, within 14 days from the date on which such notice of the decision on the termination of this Agreement User. The deadline will be considered as fulfilled if the goods are returned before the finalized within 14 days.
The User shall be liable only for any depreciation in the value of the goods resulting from the handling or handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

14.2 Contractual Right of withdrawal
In addition to the right to cancel the legally recognized consumers and users, referred to in clause 14.1 above, we grant the user a period of 30 days from the date of delivery of the products to make its return (except those mentioned in clause 14.3 below for the which excludes the right of cancellation).
If You return the goods in accordance with the contractual terms of the right of withdrawal, but after the expiration of the statutory deadline, will be reimbursed only for the amount paid for the products in question. 
The User may exercise their right of termination of the Agreement, in accordance with the provisions of clause 14.1 above. However, if You inform us of its intention to terminate the contract after the period prescribed by law, shall, in any case, proceed with the return of the goods within 30 days from the delivery date.
14.3 Provisions
The User shall not be entitled to cancel the contract when it is related to the delivery of any of the following products:
a)    Personalised Items
b)    Sealed products that are not suitable for return due to hygiene reasons, and whose packaging has been opened after delivery.
The right to cancel the Agreement shall apply only to products that are returned in the same condition they were received. It will not be made any refund if the product has been used beyond the mere opening of its packaging or products that are not in the same condition they were in when they were delivered, or when they are damaged, so the user should take precautions while the products are in their possession. The User must return the products using or including all its original packaging, instructions and other documents accompanying the products. In any case, please return the product along with the ticket you received at the time of delivery. The order will be delivered with a summary on how to exercise the right of cancellation.
The User may make returns to INFINITY TIMES INFINITY, LDA, at the address RUA DOS LOENDROS, 79, 2750-821, BIRRE,CASCAIS with the purchasing document. This type of return will have no additional cost.
You can also contact us through our contact form or return the product directly to the address indicated on the ticket received with delivery. We recommend that you do return the product as soon as possible, along with the ticket, to the address given in it. The User will be responsible for the cost of returning the goods.
After inspecting the item, the user will be informed about the the right to recover the sums paid. Delivery costs will be repaid when the right of withdrawal is exercised within the statutory deadline, and all the goods making up the relevant order are returned. The refund will be paid as soon as possible and in any event within 14 days of the date on which we were told by their intention of user to cancel the order. Notwithstanding the above, we may withhold reimbursement until we receive the return of the goods or to be provided in the proof of sending the goods, whichever is first made available. The refund will always be made through the same means of payment used to pay for the purchase.
The User will assume the cost and risk of returning the goods, as shown above.
For any questions, you can contact us through our e-mail: .
14.4 Returns of defective products
Where consider at the time of delivery, the product is not as stipulated in the Agreement, the User must immediately contact our services through our e-mail: , where you will indicate the steps to follow.
Carefully inspect the returned item and the user will be notified by email within period of 5 working days, on whether or not a refund or replacement product (as do). The refund or replacement item will be held as soon as possible and in any event within 14 days from the date of sending a confirmation email to the completion of a refund or replacement product.
The amounts paid for the products returned for damage or defects will be refunded in full, including delivery costs related to the sending of the item and the cost of subsequent return of the same. The refund will be carried out using the same means of payment used to pay for the purchase.
Are protected all rights to the User under the current legislation.

Given the open nature of this website and the possibility of errors storage and transmission of digital information, we do not guarantee the accuracy and security of information transmitted or obtained through this Website, except where expressly indicated otherwise.
All product descriptions, information and materials presented on this website is provided "as is" without any express or implied warranties about them, other than those specified legally. In this sense, if You enter into a Contract as a consumer or user, we are obliged to supply goods in accordance with the terms of the Agreement shall be responsible to the User or Consumer for any lack of conformity which exists at the time of delivery. It is assumed that the goods are in accordance with the Agreement: (i) comply with the description provided by us and have the qualities presented in this Website, (ii) are suitable for the purposes for which goods of this type are normally used and (iii) demonstrating the quality and normal performance in goods of the same type, and can be expected in a reasonable manner. To the extent permitted by law, excludes all warranties, except those that can not be excluded legitimately in favor of consumers and users.
Products sold, particularly artisanal products, often have the characteristics of natural materials used in its production. These features, such as grain variations, texture, color and we will not be considered defects or damage. On the contrary, the user must wait their presence, and enjoy such features. We select only the highest quality products, but natural characteristics are inevitable and should be accepted as part of the individual product appearance.
The provisions of this clause shall not affect the rights of the User as a consumer and user, and the right to cancel your contract.

You acknowledge and agree that all copyright, registered trademarks and other intellectual property rights over the material or content supplied as part of the Website is our property at all times, or the property of granting us a license to use. The user can make use of the material concerned only to the extent that we or licensors expressly use the autorizemos. This does not prevent you from using this Website to the extent necessary to copy the information on your order, or the Contact data.

You agree not to misuse this Website intentionally introducing a virus, virus Trojan horse, virus, worm, time bomb or any other material that is harmful or deleterious computer or technologically. The User will not attempt to perform any kind of unauthorized access to this Website, the server on which the Website is hosted or any server, computer or database related to this Website. You agree not attack this Website via any denial of service attack or distributed denial of service attack.
Failure to comply with this clause will be considered an offense in accordance with applicable law. We will report any failure to comply with this regulation with the relevant authorities, and cooperate with these to determine the identity of the attacker. Similarly, in the event of breach of this clause, the authorization of use of this Website shall be suspended immediately.
Let us consider responsible for any damage or injury resulting from a denial of service attack, viruses or other harmful material or harmful computer or technology that may affect the computer, IT equipment, data or materials of the User from the use of this Website or transfer its content or those sites that this Website the route.

If our Website has links to other websites and third party materials, the links in question is provided for informational purposes only, so we have no control over the content of such Websites or material. Consequently, we will not accept any liability for any damages or losses arising from its use.

The regulations require that some of the information or notifications we send to You to do so in writing. By using this Website, you agree that most of the communication sent by us is done electronically. The User will be contacted by email, or you will be provided information publishing alerts on this website. For contractual purposes, you agree to use this means of electronic communication and agree that all contracts, notices, information and other communication sent electronically satisfy the legal requirements of supply in writing. This condition does not affect your rights as recognized by law.

20.    NOTICES
The notifications that you send us should be so preferably via our e-mail . In accordance with the provisions in clause 19 above, and except in cases stipulated otherwise, we may send email notifications to the User or to the postal address indicated to us when making your order.
It will be understood that the notifications were received and performed correctly after its publication on our website, 24 hours after they are sent by email, or three days after the date of dispatch in the case of communication by post. As evidence that the notification was sent, will be sufficient in the case of a letter, show that this was properly addressed, the correct postage paid and which was duly delivered to the post office or in a mailbox, and in the case of an email, the notification was sent to the email address specified by the recipient.

The contract is binding on both the user and for us and our respective successors, assigns and heirs.
You may not transfer, assign, charge or otherwise transfer a Contract or any of the rights or obligations derived from it, without our prior written permission.
We reserve the right to transfer, assign, charge, sub-contract or otherwise transfer a Contract or any of the rights or obligations derived from it, at any time during the term of the Contract. For the avoidance of doubt, transmissions, sales, billing or other transfers in question will not affect the rights which, under applicable law, You have as a consumer recognized by law or cancel, reduce or limit in any way express and implied warranties which might have given.

We will not be responsible for any situation of non-compliance or delay in accordance with any of the obligations that we assume under a Contract when caused by events outside our reasonable control ("Force Majeure").
The Force Majeure includes any act, event, exercise failure, omission or accident beyond our reasonable control, including, among others, the following:
a.    Strike, lockout or other forms of protest.
b.    Civil disturbances, riots, invasions, terrorist threat or attack, war (declared or not) or threat or preparation for war.
c.    Fire, explosion, storm, flood, earthquake, collapse, epidemic or other natural disaster.
d.    Inability to use trains, ships, aircraft, motor transport or other means of transport, public or private.
e.    Inability to use public or private telecommunications systems.
f.    Acts, decrees, legislation, regulations or restrictions of any government or public authority.
g.    Strike, failure or accident in terms of maritime or river transport, postal transport or any other type of transportation.
Our obligations arising from it shall be deemed to contracts suspended during the period when the Force Majeure remains in force, giving up an extension of the period for compliance with these obligations for a period of time equal to the duration of the situation Force Majeure. Make available all the resources that we be reasonably possible to end the situation of Force Majeure or to find a solution that will allow us to meet our obligations under the Contract, despite the Force Majeure situation.

If any of the conditions or provisions of a Contract gifts be declared null and void by a firm resolution of the competent authority, the remaining terms and conditions shall remain in force without being affected by the revocation of the declaration in question.

These Terms and any document in relation thereto, constitute the entire agreement between us and the user about the purpose of it, replacing any covenant, agreement or earlier promise made between us and the user, verbally or in writing.
The User and ourselves recognize that woke the Contract without relying on any statement or promise made by the other party or which may have been deducted from any statement or document in the negotiations entered into by both parties prior to this agreement, except expressly mentioned in these conditions.
Neither party shall take any action in respect of any improper statement made by the other party, orally or in writing before the date of the Contract (unless the improper statement in question was made fraudulently) and the only action that can be taken by the other party should breach of contract in accordance with the provisions contained in these Conditions.

We reserve the right to review and modify these Terms at any time.
The User is subject to the policies and Conditions in force at the time of use of the Website or the completion of each order, except when by law or decision of government agencies may need to make changes retroactively to the policies, Terms or Privacy Statement on question, and, in such case, any possible changes will also affect orders you have previously made.

The use of our website and purchase agreements of the product through the website in question will be governed by Spanish law.
Any dispute arising out of or relating to the use of the Website or the contracts in question be subject to the non-exclusive jurisdiction of the Spanish courts.
If You contract the contract as a consumer, nothing in this clause will affect your rights as recognized by the legislation in force.

Your comments and suggestions are always welcome. Send us, please, your comments to .